General information
Organisation
Over 100 years of love for women, passion for beautiful lace, expertise and innovation.
A highly anticipated show every year. More than a million Instagram followers, 414 points of sale in France and a successful ecommerce site.
It must be said that since 1916, Etam has accompanied women in all the moments of their lives, with collections designed for them to express the best of themselves.
Through its WeCare program, Etam, as well as the other brands of the Etam Group, is committed to being transparent in the design of their collections, to innovating for a more sustainable fashion and finally to placing the human being in all its diversity at the heart of change.
So, you too, dare to join us in writing our next 100 years. Because together, we believe we can make a difference.
Dare with us, We Are Groupe Etam.
Reference
2023-4912
Position description
Category
VENTES - HOTE(SSE) DE VENTE
Job title
Sales Assistant M/F
Contract
CDI
Job description
Since 1916, Etam has led the industry in innovation, sustainability, and women's empowerment. We are the #1 lingerie brand in France, with over 850 stores across 50+ countries.
Now, Etam is expanding to the US, with our first store location in Miami's Dadeland Mall. Our goal is to become America's go-to underwear destination, offering a mix of playful, high-quality fashion and basics.
We want to empower customers to feel free: free to express themselves, to break the rules, to uplift one another, and to feel comfortable in their own skin.
SUMMARY
We are seeking a highly motivated and customer-focused Retail Sales Associate. The ideal candidate will have a passion for fashion and a desire to help customers find the perfect product for their needs.
As the Sales Associate of our first US retail store, you will play a critical role in the growth of our business. You will be an ambassador of Etam's values, acting as the face of the brand both for our customers and team.
RESPONSIBILITIES
• Provide an exceptional customer experience, from the moment they enter the Etam store
• Be knowledgeable about the Etam brand, products, and latest launches
• Act as a stylist and advise which items pair well with each other or complete a customer's outfit. Assist customers in finding their perfect fit.
• Facilitate the checkout process through POS
• Clean and organize the store. Participate in various tasks related to the daily management of the store (stock room replenishment, visual merchandising, etc.)
• Work as a team to achieve store objectives and deliver outstanding customer service.
• Collect customer feedback and share it with your manager and HQ teams.
Profile
• Strong sales records and able to hit sales targets
• Great attention to detail
• A friendly, approachable personality
• Eagerness to learn and grow your knowledge
• Excellent problem-solving skills and can-do attitude
• Self-motivated and goal-oriented
• Ability to multitask and work well under pressure and deadlines
• Pays attention to customer feedback, and shares insights with management
• Passion for fashion and catering to customers on a personal level
• Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends and/or holidays based on store needs
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift boxes up to 25lbs, and stand for extended periods of time with or without reasonable accommodation
BENEFITS AND COMPENSATION
• Competitive compensation package
• Annual performance reviews
• Generous product discount
• Strong, growing company culture
Etam is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We actively encourage everyone to consider joining our team.
Temps de travail
Temps complet
Position location
Geolocation by area
No
Job location
America/Carribean, USA
Location
Miami Dadeland
Candidate criteria
Minimum level of education required
Non renseigné
Minimum level of experience required
N/A